At Brillbet we take responsible gambling seriously. We want play to be safe, controlled and enjoyable, so we provide straightforward tools and clear guidance to help you manage your account and spot when you need extra support. Our approach is practical, player‑focused and designed for customers in the United Kingdom.
We put player safety first by combining easy self‑service controls with prompt support where needed. We encourage informed choices, clear limits and regular reviews of activity. If a player shows signs of harm, we act quickly to offer help, cooling‑off options and temporary or permanent restrictions.
Players can set daily, weekly and monthly deposit limits at any time from their account settings. Limits can be reduced immediately; increases are subject to a short cooling‑off period. We also offer loss limits to help cap how much you can lose in a given period.
Use time limits and reality checks to manage play sessions. You can set session reminders, enforce breaks from play and take short account time-outs from 24 hours up to several weeks. These tools are available on both desktop and mobile for quick access.
If you need a longer break, self‑exclusion is available for set periods. When you self‑exclude your account will be closed for the chosen period and marketing communications will stop. You can also consider registering with national self‑exclusion services such as GAMSTOP for wider protection across multiple operators.
Look out for warning signs such as chasing losses, borrowing to fund play, hiding gambling from friends or family, spending increasing amounts of time online, or neglecting other responsibilities. If you notice these signs in yourself or someone close to you, take steps to limit access and seek support.
Set strict deposit and loss limits, use reality checks, avoid gambling when stressed or under the influence, and keep a record of your play history. Consider appointing a trusted contact to help manage finances if you feel your control slipping. Remember that small, consistent limits work better than sudden, large changes.
If you need extra help, contact organisations such as BeGambleAware, GamCare or the National Gambling Helpline for confidential advice and treatment options. We also provide internal support via our customer services team, who can explain tools, start an account break or direct you to specialist services.
If you prefer, Brill Bet can guide you through available tools and next steps—just visit the Responsible Gambling section in your account or contact support for assistance.
